In addition, experts will share their experience in managing remote teams through virtual hubs. The debate will also touch upon how to balance staffing between work-from-home and in-office delivery. The industry experts will help identify the core pillars of the new era of customer experience (CX), explaining how to apply new tools to be successful.įollowing the outbreak of the pandemic, many BPOs have moved their agents to remote locations, while a few have continued to manage with on-site employees. centre is aimed at optimising operations for employees working at home. A Atento call center est selecionando 100 novos funcionrios em Ribeiro. Customer relationship and business process outsourcing firm Atento has announced. in addition to Shute lo per home visits made by other nurses of the city. Special guest speakers include David McAbee, Commercial Director for US and Nearshore at Atento, DJ Oreb, President, Managed Mobility Services Division, DMI, and Cathy Jooste, Chief Commercial Officer at Atento. Nov 2 Work from home jobs in Insurance and Legal Transcription with Allegis. Infant - welfare and child - hygiene work are carried on uudet 1 carce of che. The event, scheduled for 13 July, 2 PM EDT, asks whether we are nearing the death of the traditional call center, and seeks to answer several key questions including how the role of serving customers is going in a completely new direction and what client organizations are doing to make the “new CX” central to their mission. Atento Virtual Hub is our centralized operation center to manage remote teams, including recruiting, selection and performance management. Work Configuration: You will be working from home on an Atento PC, so there is an expectation that you are organized and self driven. Nearshore Americas is organizing a webinar next month exploring how the contact center services industry transformed amid the Covid-19 pandemic and how you can adopt the newer ways of customer services. AtentoHome is our secure, cloud-native solution that offers global flexibility, scalability, and specialized talent to guarantee contingency and delivery excellence. Team Configuration: You will have a team lead assigned to you as well as a supervisor, a trainer and an HR representative in case you had any questions. Read what Atentoemployees think about work life balance at the company and make sure this fits your lifestyle.
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